Hear Hudl’s Matt Mueller discuss Spygate, support and acquiring APEX
Were you aware that the NFL's notorious "Spygate" scandal served as impetus for Hudl to beef up the security protecting its video? Or that Hudl's clients include teams from 20 sports?
One day after Hudl announced its acquisition of APEX Sports Software, Mueller, Hudl's vice president of business development, took to the airwaves for a 15-minute visit with KLIN's Jack Mitchell and John Bishop. Mueller has worked at Hudl, the Lincoln company that makes web-based video analysis and coaching tools for sports, almost as long as the company has been around. And he shed light on some information that even close chroniclers of the company may not have known.
Like that whole Spygate thing. Asked about security concerns with all the video Hudl handles, Mueller said the 2007 controversy over the New England Patriots videotaping other teams' practices led Hudl to step up its protective measures to keep the New York Jets happy.
"Coach (Eric) Mangini would sit down with about 30 security questions for us," Mueller said of the Jets' former head coach, "and we’d take them back to the office and say, 'All right, guys, we’ve got to be able to answer all these things.' So we’ve invested a lot of time on security and know that it really means a lot to our customers."
Mueller also discussed Hudl's unique approach to customer support, which includes an in-season schedule of four days on and two days off for members of Hudl's 25-person support crew. “We want to make sure we provide top tier, world-class support to our costumers,” Mueller said. “We want them to love (calling support) and have a great experience with Hudl.”
Mueller also discussed the APEX acquisition, Hudl's variety of clients — they run the gamut from the Indiana Pacers to bowling teams — and much more. To hear his interview in its entirety, follow the link below. After some banter between the hosts, the conversation turns to Mueller at about the 2:05 mark.
Credits: Photo of Mueller from twitter.com.